Tourism careers

Over 20,000 new jobs are expected to be created in Queensland’s tourism industry by 2020 to meet growing demand.

Not only do we need to attract and retain workers, we need to ensure they have the right skills and can deliver quality services to visitors to Queensland.

Building the tourism workforce and skills needed to meet future demand is a key priority under the Advancing Tourism 2016-2020 strategy and for DestinationQ partners.

The Queensland Tourism Workforce Plan 2017-2020 is a key component of the Advancing Tourism 2016-2020 strategy, and has been developed by Jobs Queensland.

Following extensive consultation with industry and communities, the plan has been presented to Government for consideration and outlines strategic framework to build on the tourism industry’s strengths, while recommending actions that government and industry can implement together.

Young Tourism Leaders

The Queensland Government’s Young Tourism Leaders program provides role models for young people considering a career in the tourism industry.

The Leaders have established a career in tourism and offer advice and tips on getting your foot in the door and the education and training options available.

The program showcases the range of job opportunities available in the tourism industry including media and marketing specialists, graphic designers, business managers, developers, hospitality roles, tour guides, pilots, flight attendants, cruise industry jobs, boat captains, finance specialists, travel agents and event managers.

If you’re a Queensland tourism business that employs young people, or a young person working in the tourism industry, consider getting involved in the Young Tourism Leaders Program to help inspire the next generation of tourism recruits.

Resources for business

There are a range of programs and resources available to help Queensland tourism businesses to employ staff and develop their workforce. Visit the Business Queensland Employing tourism staff and Customer service for tourism pages to find the right resources and support for your tourism business needs.

The Queensland Tourism Industry Council has developed a range of industry development resources, including guides and tools to assist businesses to recruit, train and develop their staff, including the QTIC Tourism & Hospitality Best Practice Guide, Staff Management Toolkit, plus mentoring programs and the Tourism Indigenous Employment Champions Network.

QTIC has partnered with the Queensland Government and industry operators and trainers to develop the Tourism and Hospitality Career Guide to showcase the variety of career opportunities within Queensland’s $25b tourism industry.

View the online Tourism and Hospitality guide, hard copies of the guide can be obtained by contacting QTIC on 07 3236 1445 or via email